The Chatter 

Hi there Communicators,

I want to welcome you to The Chatter, Liby Works newsletter for all things effective communications! I will be your communications guide, and I could not be happier that you are reading this right now! 

In launching this newsletter, it is my intention to share as much as possible for organizations, like yours, to be optimized and fortified through effective communication. 

You will find resources, tools, helpful hints, recent data, and real-world scenarios in this monthly (or maybe bi-monthly in some cases when the information is flowing) communication from Liby Works. 

I would love to hear from you and what's missing! What do you want to know? What can I cover in future issues? There's a form below to submit your ideas or you can reply directly to me. 

Knowledge is power and communication is the foundation of our organizations. I believe through knowledge and effective communication, we can achieve great things. 

As a warning, you'll soon “C” that I love alliteration with Communications, enjoy! 

Talk Soon, 

Liz Marion

Owner & Principal, Liby Works

Key Insights

facts and more 

Data

$15,000

That is what ineffective communication costs US companies on average 

per employee, per year

Source: Axios 2023 Report

More Than That

While that number is shocking, ineffective communication is costing companies more than lost profits. It costs companies higher turnover rates, increased burnout and more time (more meetings, more messages).

Effective communication is not only a qualitative metric that we can measure by having casual conversations with employees in hallways or over instant messages. To succeed with communications, quantitative metrics can be tracked and measured to reveal challenges and opportunities for improvement that you can actively work on. 

Essentially, let's figure out how communication is getting in the way proactively.

One of the KPIs that Liby Works believes provides great insight is meeting ratings. Don't stop at having employees rate meetings in one bucket; ask how team, interdepartmental, external and other specific meeting types are going in a survey or digital form. This pinpoints the problem efficiently instead of looking for a one-size-fits all approach. 

For example, if team meetings are constantly rated well but client meetings are rated lower on the effectiveness scale, you know where to put your efforts. 

The Communications Corral

A round up of recent communications 

news, reports and content. 

THE LATEST DATA
Comms Sector

Gallagher released their 2023/24 State of the Sector report recently and it includes everything from Ai in the workplace to top Employee Engagement pain points. 

Grab It Here

RESOURCE
Power Players

Workshop recently held a webinar on how to identify and leverage what Liby Works calls the “power players” in your organization. Here is a free guide.

Grab It Here

Quips, Quotes and Jokes

We have to have a little fun with communications.

Chime in on The Chatter

In the future, I would love to answer questions that you might have or address your communications challenge in an upcoming newsletter.

Please fill out this quick form for feedback and Q&A submissions. 

Submit Your Question or Challenge